Discover what your customers really feel
SenseLens analyzes real-time emotions from WhatsApp conversations, anticipating dissatisfaction, predicting NPS and CSAT scores, and ensuring exceptional CX results.
How SenseLens Works
SenseLens transforms your conversations into actionable insights, predicting risks and delivering feedback before problems become crises.
See how it works in practice:
Real-Time Sentiment Analysis
Instantly detect positive, neutral, and negative emotions in every chat.
Predictive NPS & CSAT
Know customer satisfaction and loyalty before they churn.
Smart Dashboards
Visual insights—see health, alerts, and sentiment at a glance.
Automated Feedback
Receive practical, actionable recommendations automatically.
Instant Integration
Plug-and-play with WhatsApp. No coding required.
Multilingual Support
Analyze conversations in Portuguese and English.
Real Use Cases
See how different industries leverage SenseLens to improve customer experience
Why Choose SenseLens?
Our platform offers unique advantages for businesses seeking to understand customer emotions
Your Customers Are Already on WhatsApp
99% WhatsApp coverage in Brazilian retail means your company should be there too.
No Manual Setup – Plug and Play
Get started quickly with our easy integration process and pre-built templates.
Natural Language Understanding (NLU)
Our AI understands the true intentions and emotions behind messages, including context and cultural nuances.
Customized Dashboards
Panels tailored specifically to your KPIs and business goals for maximum relevance.
Built by Experts
Developed by leaders in AI, Customer Experience (CX), and Engineering with years of industry experience.
Choose Your Plan
Start your free trial today and transform your customer experience
- 1,000,000 tokens/month
- AI sentiment analysis for WhatsApp and Email
- NPS and CSAT prediction based on real conversations
- Interaction scoring and emotional patterns
- Trend detection over time
- Strategic insights for marketing, CX and product
- 3,000,000 tokens/month
- Advanced integrations and reports
- Priority technical support
- Personalized on-demand monitoring
- Predictive insights and 360º customer view
- 10,000,000 tokens/month
- Performance for large operations
- Access to multiple squads and workspaces
- Multi-level support and custom integrations
No credit card required • Cancel anytime • 14-day free trial
What Our Clients Say
Hear from businesses that have transformed their customer experience with SenseLens
SenseLens is undoubtedly the perfect tool for those seeking clarity in customer relationships and more efficiency in service.
Filipe Reis
Customer Success, Growth Team LLC
SenseLens was exactly what we needed to evolve our customer management. There is no other solution like it in the market.
Felipe Enque
CTO, Kuri&CO Unidade V4 Company
Become a SenseLens Partner
Empower your clients with emotional intelligence. Join our partner program for marketing agencies and CX consultancies.
Increased Revenue
Earn competitive commissions on every client you refer to SenseLens.
Enhanced Client Value
Offer your clients advanced sentiment analysis to improve their customer experience.
Exclusive Discounts
Access special partner pricing and promotional offers for your agency and clients.
Partner Success Program
Our dedicated partner success team will provide you with all the resources you need to succeed:
- •Comprehensive product training
- •Marketing materials and sales support
- •Technical integration assistance
- •Regular business reviews and growth planning
Frequently Asked Questions
Everything you need to know about SenseLens
Contact our support team for personalized assistance
Ready to Turn Your Conversations into Smart Decisions?
Join hundreds of businesses that are already leveraging SenseLens to improve customer experience and drive growth.