SenseLens Blog
Insights, tips, and news about sentiment analysis and customer experience

Discover how businesses are leveraging AI-powered sentiment analysis to understand customer emotions and improve satisfaction.
May 15, 2023•5 min read
Eder Turini

WhatsApp continues to evolve as a business platform. Learn about the latest features and how they can benefit your customer interactions.
April 28, 2023•4 min read
Eder Turini

Customer retention is crucial for business growth. Learn how emotional intelligence and sentiment analysis can help reduce churn rates.
April 10, 2023•6 min read
Eder Turini

Learn how to combine the power of sentiment analysis with your existing CRM system to create a comprehensive customer view.
March 22, 2023•8 min read
Eder Turini

Investing in sentiment analysis technology requires justification. This article explores how to measure and demonstrate its business value.
March 5, 2023•7 min read
Eder Turini

A deep dive into the NLP technologies that power modern sentiment analysis tools and how they understand human emotions.
February 18, 2023•9 min read
Eder Turini